The AI Agent That Turns Conversations Into Revenue.
Built for the full conversation journey — not just the first reply.
It captures leads and supports customers. Qualifies intent and alerts your team. Creates tickets and books meetings. All from one platform.
CUSTOMER AGENT
Why businesses are choosing Convoscale?
Always on brand
Your voice, your offers, your policies are answered with your exact content.
Revenue-ready
Inventory checks, product suggestions, and instant scheduling turn chats into pipeline.
Airtight handoffs
Live tickets, notes, and assignees sync to your workflows. Robust notifications included.
Smart contact qualification
Detect intent, tag Hot / Warm / Unknown, and auto-route enriched leads to your CRM.
How it works (in minutes)
Go from zero to live IN
3 mins
Website url
We scrape your website to build the most up-to-date knowledge profile about your business.
Files
Upload PDF, DOCX, CSV, TXT; drag-and-drop or pick from your drive.
Product links
Create product/service entries with name, description, and URL for quick referencing in chat.
Inline edits
Open any ingested item and edit the content directly (no round-trip to a CMS required).
Easy customization
We scrape your website to build the most up-to-date knowledge profile about your business.
Connect intergrations
We scrape your website to build the most up-to-date knowledge profile about your business.
Guided flows
Upload PDF, DOCX, CSV, TXT; drag-and-drop or pick from your drive.
Contextual engagement
Create product/service entries with name, description, and URL for quick referencing in chat.
Web
Drop a tiny snippet and you’re live in minutes. Set tailored greetings and quick-start buttons per page.
Connect natively so your agent handles WhatsApp conversations with all of Convoscale’s benefits.
Hosted chat link
Share a branded link when you need instant coverage. Perfect for campaigns, demos, and help centers..
Consistent everywhere
Every channel runs on the same knowledge sources, so answers stay on-brand exactly as expected.
See what matters at a glance
Live dashboards for conversation volume, ticket status, booked meetings, and sales-assist signals.
Find levers fast
Drop-off maps, channel / OS / country / device breakdowns,—compare by agent, project, or timeframe.
Report & share
One-click report generation and downloads. Sort data by project/date ranges and get reports at your fingertips.
Website url
We scrape your website to build the most up-to-date knowledge profile about your business.
Files
Upload PDF, DOCX, CSV, TXT; drag-and-drop or pick from your drive.
Product links
Create product/service entries with name, description, and URL for quick referencing in chat.
Inline edits
Open any ingested item and edit the content directly (no round-trip to a CMS required).
Easy customization
We scrape your website to build the most up-to-date knowledge profile about your business.
Connect intergrations
We scrape your website to build the most up-to-date knowledge profile about your business.
Guided flows
Upload PDF, DOCX, CSV, TXT; drag-and-drop or pick from your drive.
Contextual engagement
Create product/service entries with name, description, and URL for quick referencing in chat.
Web
Drop a tiny snippet and you’re live in minutes. Set tailored greetings and quick-start buttons per page.
Connect natively so your agent handles WhatsApp conversations with all of Convoscale’s benefits.
Hosted chat link
Share a branded link when you need instant coverage. Perfect for campaigns, demos, and help centers..
Consistent everywhere
Every channel runs on the same knowledge sources, so answers stay on-brand exactly as expected.
See what matters at a glance
Live dashboards for conversation volume, ticket status, booked meetings, and sales-assist signals.
Find levers fast
Drop-off maps, channel / OS / country / device breakdowns,—compare by agent, project, or timeframe.
Report & share
One-click report generation and downloads. Sort data by project/date ranges and get reports at your fingertips.
What it actually does (that moves the needle)
Sell
- Guided product discovery with real inventory checks (Shopify/Woo).
- Lead capture and instant demo booking via Cal.com.
- Qualify by intent, tag Hot/Warm/Unknown, push to your CRM.
Support
- Grounded answers from your knowledge base—fast, consistent, branded.
- Auto-create and route tickets with internal notes and SLAs.
- Human handoff that preserves context (no "start over" pain).
Operate
- Multi-project control for agencies/multi-brand teams.
- System notifications for new tickets, escalations, or VIP leads.
- Usage, trends, sources, OS/device breakdowns, and exportable reports.
Everything you need for the best-converting agent
Put the right answer at your agent’s fingertips— always up to date.
The Convoscale knowledge sources is built to keep your agent accurate, on-brand, and current. It centralizes everything customers ask about—policies, offers, product details, and proof—so answers stay consistent across channels. With real-time scraping status and a streamlined editor, you can add, refine, and publish changes fast, ensuring the agent always reflects your latest messaging and materials.
Rich business context
Offers, policies, testimonials, and positioning — all in one editor.
Pages & files
Link URLs or upload documents with visible last-scraped status and timestamps.
Product catalog
Add products/services with names, descriptions, and links for precise recommendations.
Knowledge aggregation
Combine public pages, files, and manual content for consistent, accurate answers.
See the health of every brand at a glance—and act in seconds.
Your command center for every brand or client you run. Spin up isolated projects in seconds, monitor health at a glance, and launch common actions without digging through menus. With real-time summaries and usage trends, you’ll know what’s working—and where to nudge—before it hits your inbox.
Rich business context
Offers, policies, testimonials, and positioning — all in one editor.
Pages & files
Link URLs or upload documents with visible last-scraped status and timestamps.
Product catalog
Add products/services with names, descriptions, and links for precise recommendations.
Knowledge aggregation
Combine public pages, files, and manual content for consistent, accurate answers.
Design conversations that drive outcomes—no code, just drag, drop, ship.
Design conversations like storyboards. Drag actions, branch logic, and chain outcomes to turn support and sales playbooks into repeatable, measurable automations—no code required. Templates get you moving fast; analytics help you refine.
Visual builder
Drag blocks, branch logic, and chain actions — no code needed.
Inbuilt actions
Natural replies, ticket creation, data capture forms, apology sequences, appointment booking.
Trigger system
Fire flows on keywords, intent, lead stage, or channel.
Reusable templates
Refund requests, demo booking, pricing Q&A, qualification — ready to clone.
Make the widget feel native to your brand—from pixel to tone.
Make every pixel feel like you. The widget mirrors your logo, palette, and button styles with live preview, so the experience looks native from first hello to ticket resolution—no surprises, no mismatch.
Rich business context
Offers, policies, testimonials, and positioning — all in one editor.
Pages & files
Link URLs or upload documents with visible last-scraped status and timestamps.
Product catalog
Add products/services with names, descriptions, and links for precise recommendations.
Knowledge aggregation
Combine public pages, files, and manual content for consistent, accurate answers.
Resolve faster with full context, clean handoffs, and honest feedback.
Support that doesn’t lose the plot. Agents see the full timeline, switch between “Assigned to me” and “All,” add private notes, and close the loop with ratings—all while the system tracks status and context automatically.
Unified inbox
Keep tabs on what matters with “Assigned to me” and “All” views with unread indicators.
Action timeline
See agent steps (Manage Contact, Evaluate Data, Manage Ticket) for every conversation.
Details that matter
Status, assignee, priority, source, contact email, appointment status, qualification.
Frictionless CSAT
One-tap emoji (1-5) at ticket closure across web and messaging channels, with optional short comment.
Turn chats into rich profiles your team can act on.
Every conversation rolls up into clean, living profiles. See activity, qualification, meetings, and notes at a glance; segment for outreach; and sync to your CRM the moment something important happens.
Everything in one record
View contacts Conversations, appointments, last activity, notes.
Lead qualification
Tag users as Hot/Warm/Unknown with fast filters for outreach.
Instant CRM handoff
Fire contact events to your CRM/stack the moment they happen with fast webhooks.
Resolve faster with full context, clean handoffs, and honest feedback.
Support that doesn’t lose the plot. Agents see the full timeline, switch between “Assigned to me” and “All,” add private notes, and close the loop with ratings—all while the system tracks status and context automatically.
E-commerce
Shopify & WooCommerce for real-time inventory checks and order actions.
CRM
Push new leads/updates into your CRM with field mapping and dedupe controls.
Webhooks
Fire contact events to your CRM/stack the moment they happen with fast webhooks.
Built for these outcomes and more
For SaaS
Convert docs and FAQs into booked demos. Triage support. Qualify leads.Outcome: More meetings, fewer repetitive tickets.
Start sellingFor E-commerce
Answer product questions, check inventory, and nudge to checkout.Outcome: Higher conversion, happier customers.
Provide supportFor Hospitality
- Multi-project control for agencies/multi-brand teams.
- System notifications for new tickets, escalations, or VIP leads.
On-brand by design
Every answer traces back to your sources.
Handoffs that work
Tickets and notes make context-switching painless.
Privacy-first:
Modern security practices and role-based access to protect your data.
You’re in control
Turn features on/off per project, per channel
Pricing that scales with momentum
Choose the plan that's right for you
Up to 16% off on yearly plans
Monthly
Yearly
Free
$0
Testing the feel only
- 1 project
- 150 monthly AI messages
- 1MB of shared storage
- 10 knowledgebase sources
- Hosted chat page
- Website widget
Starter
$29
Small sites / solo founders
- 2 projects
- 2,000 monthly AI messages
- 50MB of shared storage
- unlimited knowledgebase sources
- Hosted chat page
- Website widget
Growth Recommended
$79
Real businesses with traffic & small teams
- 5 projects
- 10,000 monthly AI messages
- 50MB of shared storage
- unlimited knowledgebase sources
- Hosted chat page
- Website widget
Scale
$299
Agencies, multi-brand & high-volume teams
- 15+ projects
- 40,000 monthly AI messages
- 50MB of shared storage
- unlimited knowledgebase sources
- Hosted chat page
- Website widget
FAQ
Quick answers about launch speed, setup, deployment options, support, routing, analytics, and more.
Most teams go live the same day. You add your knowledge, brand the chat, and deploy via website embed or a hosted link, then layer in Guided Flows and routing later without rebuilding anything.
No. Convoscale is built for non-technical teams. You can create a project, add knowledge, design flows, and deploy with a simple embed or hosted page, no engineering required.
Convoscale works wherever conversations happen: your website (chat widget) and a hosted chat page (shareable link). It is designed to meet customers where they already are.
No. Convoscale is a conversation-first growth system. It combines lead generation and qualification, support ticketing, scheduling, analytics, and team collaboration through natural conversations.
Instead of static forms, Convoscale qualifies leads inside the conversation. It asks smart follow-up questions, captures contact details, and qualifies leads based on intent, urgency, and engagement so your team focuses on the right people.
Yes. Once scheduling is connected (for example via Cal.com), the agent can offer available time slots and book appointments inside the conversation without back-and-forth emails.
Yes. When needed, Convoscale turns conversations into tickets, captures the context, and helps your team resolve issues efficiently without customers having to repeat themselves.
Absolutely. Tickets support assignment to team members, priority levels, status tracking (Open, Ongoing, Resolved), and internal notes that stay visible only to your team.
You can train your agent using website pages (URLs), uploaded files (PDF, DOCX, CSV, TXT), and structured product or service entries. This lets you combine marketing pages, FAQs, policies, catalogs, and internal docs into one unified knowledge brain.
Convoscale is grounded in your approved knowledge sources. Your content becomes the system of record, and when you update your knowledge, the agent updates too so answers stay aligned with your real policies, pricing, and offers.
Yes. You can continuously add sources, adjust context, and refine behavior over time. Convoscale is designed as a living system, not a set-it-once bot.
Guided Flows let you design structured conversation playbooks for important moments. You can create flows for lead qualification and routing, support and issue resolution, appointment booking, and feedback collection to add reliability where it matters.
Yes. Convoscale includes drafts, previews, and a testing playground so you can safely test conversations and Guided Flows before publishing anything.
Yes. Convoscale supports webhooks to send events like new or updated contacts, lead qualification changes, ticket creation, and appointment bookings so your systems stay in sync automatically.
You get dashboards showing conversation and message trends, traffic sources, devices, countries, platforms, and engagement insights. Reports can be exported or shared to show ROI.
Yes. Convoscale supports multi-project management. Each project has its own knowledge, branding, channels, and analytics, which is ideal for agencies, multi-location businesses, or multiple products.
Ready to turn conversations into measurable growth?
Start free —
build your first agent in minutes.
Or Book a demo to see your exact
use case live.