Most teams go live the same day. You add your knowledge, brand the chat, and deploy via website embed or a hosted link, then layer in Guided Flows and routing later without rebuilding anything.

No. Convoscale is built for non-technical teams. You can create a project, add knowledge, design flows, and deploy with a simple embed or hosted page, no engineering required.

Convoscale works wherever conversations happen: your website (chat widget) and a hosted chat page (shareable link). It is designed to meet customers where they already are.

No. Convoscale is a conversation-first growth system. It combines lead generation and qualification, support ticketing, scheduling, analytics, and team collaboration through natural conversations.

Instead of static forms, Convoscale qualifies leads inside the conversation. It asks smart follow-up questions, captures contact details, and qualifies leads based on intent, urgency, and engagement so your team focuses on the right people.

Yes. Once scheduling is connected (for example via Cal.com), the agent can offer available time slots and book appointments inside the conversation without back-and-forth emails.

Yes. When needed, Convoscale turns conversations into tickets, captures the context, and helps your team resolve issues efficiently without customers having to repeat themselves.

Absolutely. Tickets support assignment to team members, priority levels, status tracking (Open, Ongoing, Resolved), and internal notes that stay visible only to your team.

You can train your agent using website pages (URLs), uploaded files (PDF, DOCX, CSV, TXT), and structured product or service entries. This lets you combine marketing pages, FAQs, policies, catalogs, and internal docs into one unified knowledge brain.

Convoscale is grounded in your approved knowledge sources. Your content becomes the system of record, and when you update your knowledge, the agent updates too so answers stay aligned with your real policies, pricing, and offers.

Yes. You can continuously add sources, adjust context, and refine behavior over time. Convoscale is designed as a living system, not a set-it-once bot.

Guided Flows let you design structured conversation playbooks for important moments. You can create flows for lead qualification and routing, support and issue resolution, appointment booking, and feedback collection to add reliability where it matters.

Yes. Convoscale includes drafts, previews, and a testing playground so you can safely test conversations and Guided Flows before publishing anything.

Yes. Convoscale supports webhooks to send events like new or updated contacts, lead qualification changes, ticket creation, and appointment bookings so your systems stay in sync automatically.

You get dashboards showing conversation and message trends, traffic sources, devices, countries, platforms, and engagement insights. Reports can be exported or shared to show ROI.

Yes. Convoscale supports multi-project management. Each project has its own knowledge, branding, channels, and analytics, which is ideal for agencies, multi-location businesses, or multiple products.